Stats | Heatmap

Iris Grove

 

14 Promoters
2 Neutrals
2 Detractors

66.7%
RFI

 

Reported Over Last 365 Days

 

Promoters | Neutrals | Detractors
Date Lot Task RFI Reason Improvement
11/24/2025 5235 11m Walk 10 Excellent customer service from beginning to, uh, now (not the end!). The construction is great and the amenities are excellent. Good choices and opportunities to add your own signature to a build. So, it can't get higher, but sometimes it's not clear what the lot will be like when all is said and done. It'd be great if there were an opportunity after closing to have options for lot improvements--I mean for exterior things. For example, my lot has a very steep side right off the patio that's unusable. If I'd realized it was going to be so steep, I probably would have gone for the extended patio option initially. I'll probably have to pay someone to add an extension at some point because it's rather wasted space at the moment.
11/1/2025 5194 11m Walk 10
10/28/2025 2018 Orientation 10 Yes we would recommend Signature! Be more flexible with families with disability's. Listen.
10/6/2025 5228 11m Walk 10 Custodial service has been good and we have had no issues with or home. We have had a neighbor that has had issues but not us. The only thing I can think of is enforce the parking situation more. Too many folks sticking out in the road. It would have been a great help if there was a construction entrance to Everlee. The trucks and traffic have destroyed that first impression when you drive in.
9/10/2025 5115 11m Walk 10 We have had several homes in multiple states that were new construction and the process from beginning to end was straight forward and seamless. Our interactions with Rachel throughout the warranty process have been great and we are very satisfied with our new home. Since I scored Signature a 10 out of 10, there are no glaring improvements I would recommend.
6/30/2025 5221 11m Walk 9 This is the third Signature home we have purchased. Signature builds a great home and we have been very happy with the product. They are the best with one exception. We feel that the lawn and shrubs around the homes could improve. The lawn is very uneven with lots of ruts and holes, making mowing some times challenging andor dangerous. The lawn installation need to improve and the homes are really too close together.
6/25/2025 5165 11m Walk 9 quality construction More accuracy concerning the timing of amenities completion.
6/10/2025 5101 11m Walk 10 The courteous service from the staff at Signature Homes More variety of home model with larger lots.
5/26/2025 5168 11m Walk 10 Love the home. Get amenity center up and going.
4/10/2025 5167 11m Walk 10 Quality of home, timely build. More engaging designers. I would have extended garage, added side porch, and upgraded other fixtures had I understood how those things add value to your home.
4/3/2025 5163 11m Walk 10 I love my home! Everyone was great to work with- Nancy Hale, Sarah, Carol, Rachel, and Katie. The features available were perfect. Purchasing when we did so we are in the cul de sac and private backyard with the beautiful woods was smart. So many conveniences around the home (out lets, spacious closets, open floor plan, opportunity to extend the garage and patio). As a gardener I was pleasantly surprised at the variety of flowering plants placed in my landscape. Rachel was responsive to my needs during the 1 year inspection. I did have a design issue with a sink and the initial response was not what I expected (no response) as a homeowner making a significant investment in a new home build. I pushed the issue and Nancy took the initiative to assist to ensure I received the right resolution. Also, in my design I selected bronzegold kitchen cabinet hardware and brushed metal sink faucet and pot filler. After moving in I realize the 2 do not match well in my design. it would be good to have more design advice since it can be difficult to envision the right features before the home is built. At this point it would be good to receive updates on the amenities center progress and build out plans for Everlee.
2/24/2025 5102 Purchaser Frame Review 9 Seems communication has been driven by my buyers agent. Little more flexibility in the process, example moving breaker boxes, etc.
2/12/2025 5227 Orientation 10 Yes I would recommend Signature!
1/8/2025 5235 30d Walk 10 The building experience was great, and I loved the customizations and responsiveness of everyone involved. After moving in, the people who reached out to schedule appointments for necessary things like the security system and warranty overview were so helpful. Moving is so overwhelming, so having someone to reach out was great. I'm so happy with my home! NA