Stats | Heatmap

Everlee

 

107 Promoters
14 Neutrals
4 Detractors

83.1%
RFI

 

Reported Over Last 365 Days

 

Promoters | Neutrals | Detractors
Date Lot Task RFI Reason Improvement
10/13/2025 5550 Purchaser Frame Review 10 Everyone has been very nice and helpful so far. This experience has been easy and exciting thanks to signature homes!
10/8/2025 5552 Purchaser Frame Review 9 Very informative and helpful Nothing
10/2/2025 5321 Orientation 10 Yes we would recommend Signature! It's perfect!
10/2/2025 5547 Orientation 10 Yes I would recommend Signature! Shout outs to Zach, Annabelle Patrick and Jaye! Everything was great!
9/29/2025 5128 11m Walk 9 Good house level of finishing, no further issues in the construction, very organized and clean community Share the next deliveries milestones more clearly. When the Gym will be ready? When the event rooms will be ready? When the pickle ball squares will be ready? And, nominate a clear contact person to address this questions. No one knows who to ask, or the Sales team doesn't have the answers.
9/18/2025 5536 Orientation 10 Awesome team!
9/18/2025 5545 Orientation 10 Yes I would recommend Signature! Everyone has been so helpful! I dont think anything could have been done any better!
9/18/2025 5539 Orientation 10 Yes I would recommend Signature! Shout outs to the build and design team specifically! Paula was awesome!
9/18/2025 5546 Orientation 10 Yes I would recommend Signature!
9/18/2025 5544 Orientation 10 Yes I would recommend Signature! Every single person was very helpful, efficient and kind! No, I dont think that anything else could have been done any better!
9/17/2025 5581 Purchaser Design Conducted / Submitted 10
9/4/2025 5403 Purchaser Frame Review 9 the people have been helpful and friendly. Also nice touches with the candle and especially the markers - that was genius marketing the only reason it's not a 10 is I wish there were more customization options
9/4/2025 5541 Orientation 10 Yes we would recommend Signature and already have twice before! Shout outs to Paula, Zach and Jaye! No nothing else could have been any better, maybe but probably not LOL!
9/4/2025 5537 Orientation 10 Yes we would recommend Signature! Shout outs to Paula, Zach and the builders!
9/4/2025 5543 Orientation 10 Yes I would recommend Signature!
9/4/2025 5535 Orientation 10 Yes we would recommend Signature! Everyone who helped me in the home buying process was outstanding! No, we wouldnt change a thing!
8/27/2025 5466 Purchaser Frame Review 10
8/27/2025 5405 Orientation 10 Yes we would recommend Signature!
8/27/2025 5540 Orientation 10 Yes we would recommend Signature! Shout out to Zach, he is extremely nice and helpful! Pictures in our catalog are a little bit different than original. Its is better to maintain all the appliances for a demo.
8/27/2025 5542 Orientation 10 Yes we have already recommended Signature! Shout outs to Kat, Zach and Paula, they were a great team! Hard to improve upon the Signature process! Keep up the great work!
8/25/2025 5578 Purchaser Design Conducted / Submitted 10 Paula was such a knowledgeable source and guided me through the entire process and helped me pivot when I needed to. She was patient with me and just fun to work with. More flexibility with selection options. For example, I love my collection for the kitchen & primary bath, but did not care for the selections for the second bath. It would be nice to offer customers the option to mix and match the different collections by roomarea in the home.
8/25/2025 5465 Purchaser Frame Review 9 My positive experience with this purchase. Too early to address any recommendations
8/18/2025 5530 Orientation 10 I am going for the sixth house hopefully! Great team and experience! I love the designs! Great job! Thank you!
8/18/2025 5533 Orientation 10 Yes I would recommend Signature! Shout outs to Sales and design and the walk through all amazing! I wouldnt change a thing!
8/18/2025 5534 Orientation 10 Yes I would recommend Signature! Shout outs to Kat, Paula and Jaye! I would like to see how AI can make this process move inclusive and interactive.
8/18/2025 5528 Orientation 10 Yes I would recommend Signature! Shout out to Patrick! I wouldnt change a thing!
8/1/2025 5532 Orientation 10 Yes we would recommend Signature! Everyone has been great to work with responds quickly! I am very pleased! No suggestions on anything that needs to be improved!
8/1/2025 5531 Orientation 10 Yes I would recommend Signature! Shout outs to Annabelle, Paula, Zach, Brian and Patrick! I dont think anything could have been done any better!
8/1/2025 5529 Orientation 10 Yes I would recommend Signature! Everyone was great! Can't think of anything that could have been done better! Communication was very through!
7/28/2025 5570 Purchaser Design Conducted / Submitted 10 My wife and I have enjoyed all aspects of the process so far. Were very excited.
7/25/2025 5527 Orientation 10 Yes we would purchase another Signature Home and we would recommend friends! Paula was amazing with all of the design process! No, I wouldnt change a thing! Everything was great! Maybe more updates photos videos.
7/21/2025 5472 Purchaser Frame Review 10 John, superintendent, John Hale, and Paula Beshears are truly fine people. It has been such a pleasure having them help and guide us through this whole process. NA
7/21/2025 5565 Purchaser Design Conducted / Submitted 10 Very friendly and helpful. Always had our best interest in mind
7/21/2025 5525 Orientation 10 Yes I would recommend Signature!
7/21/2025 5048 Orientation 10 Yes I would recommend Signature! Everyone was wonderful to work with! Always a good experience!
7/21/2025 5524 Orientation 10 Yes we will recommend Signature! Well done! Everything is perfect and everyone was helpful! Thank you!
7/8/2025 5526 Orientation 10 100% I would recommend Signature! Shout outs to Jaye, Paula and Zach! They all made my experience AMAZING! I wouldnt change a thing! Truly a stress free process and Great work!
7/2/2025 5547 Purchaser Frame Review 10 None
6/30/2025 5522 Orientation 10 Yes I would recommend Signature! Everyone was awesome and very helpful! I have no complaints!
6/30/2025 5520 Orientation 10 Yes I would recommend Signature! Everything and everyone was awesome! Great work!
6/23/2025 5322 Purchaser Frame Review 10 The attention to detail of walking through every aspect of the framework was much appreciated. Your team from what I have experienced so far has been very thorough and kind.
6/12/2025 5501 Orientation 10 Yes I would recommend Signature!
6/12/2025 5504 Orientation 10 Absolutely we would recommend Signature! Shout outs to Paula, Kat, Zach and Patrick! No I wouldnt change anything! Everything has been great! Great experience!
6/3/2025 5513 Orientation 10 Yes we would recommend Signature! Shout outs to Jaye Watts! I wouldnt change a thing! Everything went well and smooth!
6/3/2025 5507 Orientation 10 Absolutely I would recommend Signature! This is our 2nd Signature Home! Shout outs to Zach, Nancy, Sarah, John, Kat and Paula! They are all outstanding! Best of the best! Reduce the price in half. Just kidding. Everything went really well!
6/3/2025 5512 Orientation 10 Yes I would recommend Signature! Everything was great!
6/2/2025 5068 11m Walk 10
5/28/2025 5542 Purchaser Frame Review 10 The Signature Team was professional and thorough to address my concerns and questions during our framing review. Signature offered a perfect solution to a ceiling height concern in our garage to our complete satisfaction. The team quickly followed up with phone calls and photos regarding the framing changes.
5/28/2025 5305 30d Walk 10 The entire process was very organized and I was kept well informed throughout After closing it would be great to have information on the management group for the association (contact info, etc). I had no clue who to reach out to regarding trash pickup
5/28/2025 5506 Orientation 10 Yes I would recommend Signature! I will send an email with detail. I wouldnt change a thing. None that I can think of.
5/28/2025 5509 Orientation 10 Definitely will recommend Signature to friends and family! We are very happy with everything that is been done by Signature Homes!
5/26/2025 5140 11m Walk 10
5/22/2025 5307 Orientation 10 Absolutely I would recommend Signature! All good! Thanks for all the work and paying attention to details!
5/20/2025 5514 Orientation 10 Absolutely I would recommend Signature! Shout outs to everything and everyone and the details. Nope, I wouldnt change a thing!
5/20/2025 5510 Orientation 10 Yes I would recommend Signature! Shout outs to Zach! I would recommend check structure for room measurements as rooms are being built.
5/19/2025 5322 Purchaser Design Conducted / Submitted 10 Paulas service was amazing. Her demeanor and joy she added to the design process was refreshing. The attention to detail you all provide with the thoughtful gifts were also a pleasant surprise. Keep doing what you are doing!
5/16/2025 5508 Orientation 10 Yes, I would recommend Signature! Yes, everything was efficient and well made! Everyone is very nice at the office and in building! Everyone has been reliable, friendly and hard - working! I can't think of anything that I would change!
5/12/2025 5515 Orientation 10 Yes I would recommend Signature! Shout outs to Zach and Paula! I wouldnt change a thing!
5/5/2025 5527 Purchaser Frame Review 9 The communication has been outstanding with consistent updates and quick replies I have felt a part of the process the entire time which is very valuable to me. The quality has been very good though we did fail our frame walkthrough due to multiple bowed beams. This has put the build behind schedule. If it wasnt for this minor setback Id have given a 1010
4/30/2025 5505 Orientation 10 Yes I would recommend Signature! Everyone we have worked with has been exceptional, kind and helpful! I wouldnt change a thing!
4/28/2025 5314 Orientation 10 Yes I would recommend Signature! Shout outs to Zach, Patrick, Brian and Ben! They did a great job! Nancy was so professional and she is the best! Thank you!
4/18/2025 5315 Orientation 10 Yes I would recommend Signature! The walk through was great, Zach did a great job! I wouldnt change a thing!
4/18/2025 5310 Orientation 10 Yes I would recommend Signature! Shout outs to Zach, Linda, Paula and Nancy!
4/18/2025 5306 Orientation 10 Yes I would recommend Signature! Shout outs to Nancy, Paula and Zach! I wouldnt change a thing!
4/18/2025 5516 Orientation 10 Yes I would recommend Signature! Everyone was great and responsive!
4/14/2025 5472 Purchaser Design Conducted / Submitted 10 My wife and daughter-in-law were at the design appointment with Paula. They loved how she presented things but never pushed things, and seemed very knowledgeable about the signature homes process of things.
4/14/2025 5311 Orientation 9 Yes I would recommend Signature! Everybody throughout the process was very friendly and communicative! I have no complaints about anybody! Thank y'all!! I wish the timeline of the project would've been communicated a little better.
4/14/2025 5309 Orientation 9 Yes I would recommend Signature! Shout outs to Nancy Hale, Paula Beshears and Zach Davis! I would recommend reduce the delays.
4/10/2025 5317 Purchaser Design Conducted / Submitted 10 Excellent service and all of our questions were answered. I felt very comfortable during the whole process. Keep doing what you are doing, you are all doing a great job!
4/8/2025 5517 Orientation 10 Yes I would recommend Signature!
3/27/2025 5304 Orientation 10 Yes I would recommend Signature! Shout outs to everyone! Nothing could have been done any better!
3/27/2025 5305 Orientation 10 Yes I would recommend Signature! Everyone has been great! Very organized and great communication! I really wouldnt change anything!
3/24/2025 5400 Purchaser Design Conducted / Submitted 9 They made the process easy by setting us up with plenty of info and a design book weeks ahead of time so we were prepared with our choices at the design meeting. None! You've already got our vote of confidence.
3/24/2025 5504 Purchaser Frame Review 10 The review by Signature staff was thorough and we were able to do the review via FaceTime as we are out of town. We have no suggestions yet as to improvements to your procedures. Everything has gone exceptionally well and we have enjoyed working with you. You have great team.
3/3/2025 5527 Purchaser Design Conducted / Submitted 10 Meeting was thorough and I felt like everything was well explained for my wife and I to understand. Possibly a few more options to choose from would have been nice. There was more than a few times we had 4 or less options to choose from when making a decision which though made the process faster and less complicated, it limited the creativity of how we wanted to design our living spaces
3/3/2025 5313 Orientation 10 Yes I would recommend Signature! Nothing else could have been done any better!
3/3/2025 5312 Orientation 9 Yes I would recommend Signature! Shout outs to Kat, very responsive!
2/21/2025 5081 30d Walk 10
2/20/2025 5542 Purchaser Design Conducted / Submitted 9 Knowledge, professional sales and design team. Beautiful upgrades for our build. None
2/17/2025 5011 11m Walk 10 Customer Service! No improvement needed
2/12/2025 5077 30d Walk 9 The journey was good. If u let people buy as investor then also let them put up signs for rent too. Houses from backsides are too close.
1/27/2025 5082 30d Walk 10 Satisfied with quality of house. Perhaps out of your control, but had a hard time establishing internet service.
1/23/2025 5023 11m Walk 10 Great build and service Nothing
1/21/2025 5517 Purchaser Frame Review 10 Ive worked with SH for ver 5 years now and I see first hand how much detail goes in to making sure the homes are built properly. I also see all the processes that are done to make sure this happens. I love the process from beginning to finish. It all matters. The Homeowner truly judges the home from the finished product. So when I see items unfinished or not finished to Signature Homes standard it bothers me.
1/20/2025 5071 Orientation 10 Yes I would recommend Signature! Shout outs to Nancy, Paula, Zach and Patrick and Debbie for all your help throughout the process! All you guys are awesome!
1/8/2025 5311 Purchaser Frame Review 9 The team communicates well and answered all my questions in a clear manner during and after the frame review. I wish I could see a more detailed schedule with estimated dates, but I understand that may not be an option. That would be my only feedback.
1/6/2025 5533 Purchaser Design Conducted / Submitted 10
1/6/2025 5017 11m Walk 10 Very friendly, responsive, and smooth home buying experience.
12/27/2024 5079 Orientation 10 Absolutely we would recommend Signature! Shout outs to Kat for clear communication and follow through! Shout out to Zach for super helpful explaining everything and finalizing! Nothing could have been done any better!
12/23/2024 5076 Orientation 9 Yes I would recommend Signature! Thanks Sarah Turner for a smooth purchase! Customizations related to designs would have been great.
12/23/2024 5084 Orientation 10 Yes I would recommend Signature! The air filters need to be placed at a better location.
12/23/2024 5081 Orientation 10 Yes I would recommend Signature! Paula was wonderful to work with!
12/23/2024 5073 Orientation 10 Yes I would recommend Signature! Shout out to Nancy for telling me to get the lot with the biggest yard! I wouldnt change anything! Thanks!
12/19/2024 5205 30d Walk 10 Water distribution and efficiency! Since day 1! I would like one of your peope stop at my address and discuss my problem. (1) Efficieny of heating (2) Quality of flow distribution These are 2 main problems. Pierre H. Dauby
12/16/2024 5080 Orientation 10 Yes I would recommend Signature! Shout outs to builders and sales team! They did an amazing job!
12/16/2024 5075 Orientation 9 Yes I would recommend Signature! 10 for Kat, she was the best and always knowledgeable and helpful! John was great too! Calm and friendly! Parking is a nightmare, :)
12/16/2024 5077 Orientation 10
12/16/2024 5072 Orientation 10 Yes I would recommend Signature! Fantastic job all finishing good. Nice job done all over house! All good nice work done!
12/2/2024 5082 Orientation 10 Yes I would recommend Signature! Entire team was fantastic! Shout outs to Patrick, Kat and Zach!
11/22/2024 5202 Orientation 10 Yes I would recommend Signature! Everything has been great!
11/21/2024 5507 Purchaser Design Conducted / Submitted 10 I love everything about Signature! The design appointment lasted all of 18 minutes. Keep doing what you do.
11/20/2024 5123 30d Walk 10 Great environment Prompt service.
11/14/2024 5200 Orientation 10 We definitely would recommend Signature! Its been a very pleasant experience! Thank you! Shout outs to Sarah Turner, Paula, Mr., Patrick, Mr. Cody, and Mr. Zach! Very professional and friendly! We wouldnt change a thing, nothing comes to mind!
11/4/2024 5201 Orientation 10 Yes I would recommend Signature! I think everyone did a great job! I think everything was great!
10/29/2024 5190 Orientation 10 Yes I would recommend Signature! Shout outs to everyone! No, I wouldnt change a thing!
10/29/2024 5204 Orientation 10 Yes I would recommend Signature! Would recommend more communication early in the process.
10/25/2024 5130 30d Walk 9 We love our home and the designs are beautiful! While the build process was followed for the most part, when we reserved our home, we were told the brick was going to be a specific color. That prompted our decision to chose one vs another. When the brick was placed, it was different than what we were toldshown it would be. It was disappointing that such a large decision was made without letting us know. In addition, there were some cosmetic issues found after walkthrough that wont be addressed, but couldnt be seen until living in home. We also didnt receive details around the HOA until after closing, so communication needs to be improved on this.