| 3/27/2026 |
147 |
Orientation |
10 |
CJ and Brook rock! |
No |
| 3/26/2026 |
124 |
Purchaser Frame Review |
9 |
|
|
| 3/25/2026 |
125 |
Purchaser Frame Review |
10 |
Professionalism and quality. |
|
| 3/20/2026 |
75 |
11m Walk |
10 |
|
|
| 3/9/2026 |
89 |
11m Walk |
10 |
Great house and great team. Erica, Mike, Aaron, and Chris all wonderful. |
Not much, you do everything well and the contact you keep with the customers over the first year is really wonderful |
| 3/4/2026 |
176 |
Purchaser Design Conducted / Submitted |
10 |
Our experience with Melissa was great, we went through everything with her, we are very happy! |
|
| 2/18/2026 |
132 |
30d Walk |
10 |
The quality of the build and the service from signature homes especially Katie Bates and Chris Hallen. |
Keeping the roads and sidewalks clean during construction |
| 2/17/2026 |
172 |
Orientation |
10 |
All that we have dealt with have been great! |
|
| 2/17/2026 |
123 |
Orientation |
10 |
CJ was great!Katie, Mike, and Chris were equally wonderful! |
|
| 2/16/2026 |
155 |
30d Walk |
9 |
Neighborhood location and communities featuresamenities |
Better quality features (cabinets, flooring, etc). |
| 2/9/2026 |
69 |
11m Walk |
10 |
We have found the whole team at Signature continues to answer questions and concerns. Our yearly warranty identified a couple of things that needed addressing and those are being handled. |
We already do, but continuing to improve the finishes and floor plans will continue to improve Signature's reputation. |
| 2/5/2026 |
198 |
Purchaser Design Conducted / Submitted |
9 |
Good communication, knowledgeable, expectations were clear going in, was able to provide answers to follow-up questions in a timely manner. |
Design catalog: flooring in lieu of carpet could be clearer. Pricing metric was confusing. |
| 2/3/2026 |
136 |
30d Walk |
10 |
All requestsneeds met. |
|
| 1/20/2026 |
179 |
Purchaser Design Conducted / Submitted |
10 |
Mike Long contributed so much during the design conversations! Our previous home building experiences left that completely on us or an external designer. The input from Mike significantly reduced the stress as we navigated all the decisions. |
I already recommend Signature Homes based on these early experiences. One nuance that would have helped my experience is enabling me to perform more cost calculations ahead of the design appointment. I am probably outside the norm, but it would have been nice to have the area numbers for common calculations. Like backsplash, primary bed, etc. |
| 1/13/2026 |
164 |
Orientation |
10 |
Great job CJ and Bill!! |
|
| 1/12/2026 |
135 |
30d Walk |
10 |
From start to finish, a flawless experience |
Nothing. |
| 12/29/2025 |
133 |
30d Walk |
10 |
Total experience start to finish was fun and seamless! Whole team careswe could feel that big time! |
Nope! All was great! |
| 12/17/2025 |
155 |
Orientation |
10 |
All Good! |
None |
| 12/15/2025 |
185 |
Orientation |
10 |
Everyone |
5star! |
| 12/15/2025 |
128 |
Orientation |
10 |
Everyone has been wonderful in the process |
No |
| 12/15/2025 |
122 |
Orientation |
10 |
Mike has been so helpful during the building process |
No |
| 12/15/2025 |
117 |
Orientation |
10 |
CJ, Katie, Mike, literally everyone I have worked with |
No, it has been seamless and a pleasure to work with everyone involved |
| 12/15/2025 |
159 |
Orientation |
10 |
Extra professional! Driven to satisfy the customer , we are very pleased |
Its been perfect and weve enjoyed the process! |
| 12/10/2025 |
134 |
30d Walk |
10 |
Beautiful home design and great service |
We still dont have a formal entrance to our neighborhood so it feels very random. |
| 11/24/2025 |
153 |
30d Walk |
10 |
|
|
| 11/17/2025 |
149 |
Orientation |
10 |
|
None |
| 11/14/2025 |
129 |
Orientation |
10 |
CJ and Chris have been top 2 |
Communication before CJ |
| 11/13/2025 |
156 |
Orientation |
10 |
CJ, AJ,DJ, all fabulous! |
|
| 11/13/2025 |
133 |
Orientation |
10 |
Everyone! Yall did a great job! Friendly and thorough! |
Were first time homebuyers and this was a fantastic experience! Weve talked to friends who have built with other builders and we didnt have anything close to the experiences theyve had! Only great things for us to see! |
| 11/13/2025 |
135 |
Orientation |
10 |
Katie, Mike Long, and Zach- Craig was so attentive. Awesome staff! |
Nothing, flawless experience |
| 11/10/2025 |
123 |
Purchaser Frame Review |
10 |
The frame review went very well. Polite, courteous and very informative. They were glad to answer questions I had. |
|
| 10/28/2025 |
157 |
Orientation |
10 |
Katie rocks! The whole team has been fantastic! |
We are very happy! Great experience! |
| 10/27/2025 |
113 |
30d Walk |
10 |
Very pleased with the buying experience. I thought signature was very organized and efficient, and they turned over a good product. |
|
| 10/27/2025 |
124 |
Purchaser Design Conducted / Submitted |
9 |
Pretty flawless throughout, but if I give a 10 there is no room for improvement. |
I am slightly disappointed that our selections for the outside were limited based on our home location. |
| 10/27/2025 |
131 |
Orientation |
10 |
CJ made us feel so comfortable, was so thorough, and never made us feel rushed. We enjoyed every aspect of working with him. We would recommend CJ to anyone and couldnt be more pleased. Truly, he was so kind and friendly |
|
| 10/27/2025 |
151 |
Orientation |
10 |
Great details, CJ is polite and friendly |
|
| 10/23/2025 |
29 |
11m Walk |
9 |
Everything has been great... the only thing that I was disappointed in was that the tree in my front yard died. I told them when I moved in within the first few days that the tree did not look like it was going to make it and I was told it would. When I realized it was indeed dead - I did a Warranty request. I know you do not warrant landscaping but it was dying when they put it in. |
Replace the tree! :) |
| 10/16/2025 |
43 |
11m Walk |
10 |
Excellent communication through the entire process. Havent had any major issues with anything |
There really isnt anything |
| 10/16/2025 |
139 |
Orientation |
10 |
Katie Bates, she is the absolute best! Great communicator and goes above and beyond! CJ was also very helpful! |
No |
| 10/14/2025 |
158 |
Purchaser Frame Review |
10 |
|
|
| 10/10/2025 |
46 |
11m Walk |
9 |
Quality work, great staff that aims to please, great floor plan! |
No real complaints. There was one issue that was never figured out regarding our fridge and the outlet behind it not working. No one was able to fix the issue and it that doesn't seem reasonable to us. Other than that, I can't think of anything about our experience that could be improved. |
| 10/10/2025 |
186 |
Orientation |
10 |
Katie, Craig, and CJ |
You are amazing! |
| 10/10/2025 |
130 |
Orientation |
10 |
CJ was very personable and efficient. He elevated the overall experience significantly. |
|
| 10/8/2025 |
134 |
Orientation |
10 |
Everyone in the process was fantastic |
None, everything was great! |
| 10/8/2025 |
140 |
Orientation |
10 |
CJ was great and extremely thorough, much appreciated!! |
Super excited to be here. We are looking forward to being a part of the community and the partnership with Signature. |
| 9/30/2025 |
191 |
30d Walk |
10 |
The quality of experience weve had with the building process to the quality of the home once it was finished. |
The landscaping has been the one thing that has been difficult. Dead sod due to the extreme dry heat. |
| 9/29/2025 |
47 |
11m Walk |
10 |
Love the style of my home and had a great overall build experience with Signature. |
Id prefer less landscaping planted in front of each home and along the sidewalks. I feel its overdone. Sometimes less is more! |
| 9/25/2025 |
153 |
Orientation |
10 |
Aaron, thank you for everything! KatieMike are life savers |
|
| 9/25/2025 |
121 |
Orientation |
10 |
SUPERIOR!! (Everything and Everyone) I love these people and this company! |
|
| 9/24/2025 |
27 |
11m Walk |
9 |
Anthony was great on the sales side and the design process was easy. Only issue we have had and didnt really get a resolution for was our side yard. |
I would recommend already. Maybe the only flexibility I would say for you guys would be to add a bigger fridge to the kitchen |
| 9/22/2025 |
123 |
Purchaser Design Conducted / Submitted |
10 |
|
|
| 9/15/2025 |
12 |
Orientation |
10 |
CJ was incredibly helpful! Professional and approachable! CJ, Katie, Craig- 1010! Exceptional service, we are thankful for the excellent communication and gorgeous home. Thank you! |
|
| 9/15/2025 |
148 |
Orientation |
10 |
All very professional and courteous. Communication was exceptional |
No, very pleased. We made the
right decision and enjoyed CJ and Bill with all decisions and availability. |
| 9/15/2025 |
180 |
Orientation |
10 |
Bill, very nice! Both Chris- very nice! |
|
| 9/2/2025 |
132 |
Purchaser Frame Review |
10 |
Katie Bates has been an absolute pleasure to work with. Her attention to detail is extraordinary and has been so helpful during the building of our dream home. |
|
| 9/2/2025 |
53 |
11m Walk |
10 |
Signature has been easy to work with. Our home seems to be solidly constructed and I really like the layout and design. |
Can't think of anything. |
| 8/25/2025 |
128 |
Purchaser Frame Review |
10 |
The knowledge and patience Zach had with us. Very calming presence. |
Not sure as of yet. |
| 8/25/2025 |
142 |
30d Walk |
9 |
|
|
| 8/25/2025 |
119 |
Orientation |
10 |
Yes |
NA |
| 8/18/2025 |
158 |
Purchaser Design Conducted / Submitted |
10 |
Staff was excellent, professional and very knowledgeable. |
Consider adding more sales staff or perhaps someone to support sales staff because getting access to them at times was a challenge due to so many prospective buyers. |
| 7/30/2025 |
17 |
11m Walk |
10 |
Quality of the home. |
None |
| 7/28/2025 |
133 |
Purchaser Frame Review |
10 |
Friendliness and knowledge of builder and staff. Very helpful and patient. |
None |
| 7/28/2025 |
131 |
Purchaser Frame Review |
10 |
The build quality was reviewed by 2 General Contractor friends whom were quite skeptical that I was making an ill informed decision by building in Spring Hill (not Franklin). After each of their walkthroughs (done separately) they marveled at the quality, speed, and price point. Of the few punch list items they not picked, all were addressed during frame review and corrected with no issue! This is as good as it gets in my book! |
Slight nit pick item- you may want to consider waiving the 500.00 change fee when incremental additions go over a certain threshold. For example - if I added a sconce and that was only change - the absolutely, an additional change fee seems legit, but if I add 3,500.00 + of new additions then, in margin alone the 500.00 change fee has been recouped and show be considered for waiving. Just a thought though! It may even encourage an upgrade or two! |
| 7/24/2025 |
153 |
Purchaser Frame Review |
10 |
Builder (Aaron) was very quick to address items that needed to be changed or fixed |
When structural upgrades are selected (example: the deluxe laundry room extends the living room and decreases the size of the dining room) the original electrical plans do not change so it puts the ceiling lights and switches in weird places. It would be helpful if the electrical was automatically adjusted. |
| 7/24/2025 |
159 |
Purchaser Design Conducted / Submitted |
10 |
Everything has flowed so easy thus far! Everyone has answered emails and texts quickly and efficiently! |
|
| 7/23/2025 |
4 |
11m Walk |
10 |
The great service we got from all the people from beginning to end. Katie, Kelly, AJ, Chris, Ken all have been great to work with. |
|
| 7/18/2025 |
184 |
Orientation |
10 |
Everyone, KatieAmazing. CJ was Fantastic! |
No |
| 7/16/2025 |
110 |
Orientation |
10 |
Super appreciative of CJ. He has been professional, communicative, and incredibly thorough. Weve built 4+ times and this has been the best orientation walk through process |
None |
| 7/14/2025 |
13 |
Orientation |
10 |
CJ was very professional with a genuine personality- He enjoys his work |
None |
| 7/11/2025 |
120 |
Orientation |
10 |
Really Appreciate Katie! |
Nope |
| 7/2/2025 |
101 |
30d Walk |
10 |
We had an all around great experience- every question and concern was addressed promptly. This was our first home buying experience, and we feel fortunate that it was with signature. |
|
| 7/2/2025 |
182 |
Purchaser Frame Review |
10 |
Good comunication and follow through |
|
| 7/2/2025 |
129 |
Purchaser Design Conducted / Submitted |
10 |
Erica Kirkpatrick and Mike Long |
|
| 7/2/2025 |
98 |
30d Walk |
10 |
|
|
| 6/27/2025 |
190 |
Orientation |
10 |
Whole team was excellent |
None |
| 6/24/2025 |
142 |
Orientation |
10 |
Katie, CJ, and Mike |
NA |
| 6/23/2025 |
59 |
11m Walk |
10 |
Response to minor item repair, great communication |
Just continue with calling people back probably promptly and listening to concerns. |
| 6/20/2025 |
108 |
Orientation |
10 |
Have already referred someone to the point where they bought a house here.CJ, Aaron, Mike, Kendra, and everyone else has been fantastic |
We have been extremely pleased |
| 6/20/2025 |
112 |
Orientation |
10 |
Mike Long has been very helpful and Chad has been very accommodating |
Nothing I can think of |
| 6/18/2025 |
105 |
30d Walk |
10 |
Quality |
Everything is great so far. Been responsive on items we needed fixed. |
| 6/17/2025 |
144 |
Orientation |
10 |
Katie, Mike Long, CJ, and Aaron, fabulous experience |
Cant think of anything |
| 6/12/2025 |
189 |
Orientation |
10 |
Thank CJ, thank you CJ for your patience and making things with love |
|
| 6/10/2025 |
143 |
Orientation |
10 |
CJ, Anthony, Mike, and Aaron were awesome |
No, All Good! |
| 6/10/2025 |
187 |
Orientation |
10 |
Everyone is so helpful and kept informed on all needs. Erika, Mike, CJ,Bill are all awesome! |
:) |
| 6/4/2025 |
180 |
Purchaser Frame Review |
10 |
|
|
| 6/2/2025 |
102 |
30d Walk |
10 |
Very hands on from choosing a lot to the completion of the build. |
Put in the option to complete the flex area! |
| 5/30/2025 |
107 |
Orientation |
10 |
Chad has been great, Mike is terrific, all have easy and friendly to work with |
NA |
| 5/28/2025 |
146 |
Orientation |
10 |
Everyone Ive worked with has been Fabulous. CJ, Mike, Erica, and Bill |
NA |
| 5/23/2025 |
95 |
Orientation |
9 |
the quality control process
appears to be working well
|
None |
| 5/21/2025 |
106 |
Orientation |
10 |
The process was smooth, everyone I encountered was helpful. I have purchased new construction homes in the past and this experience was exponentially better |
Nothing I can think of |
| 5/20/2025 |
141 |
Orientation |
10 |
This has been a fabulous experience |
Nothing |
| 5/20/2025 |
133 |
Purchaser Design Conducted / Submitted |
10 |
Melissa and Mike were awesome! I know how much volume they're probably juggling but they made it feel like we were their only customers. We were one of Melissa's first appointments, but we honestly couldn't tell. They were very helpful and welcoming! |
The only thing worth mentioning was that Melissa had to use an iPad for the entire appointment which made things a little more difficult when trying to visualize for the whole table - there were 4 of us and two of them... so 6 people all huddled around the iPad could get difficult. I think having a TV to screen share to would have easily solved this minor issue. Didn't affect our satisfaction with the meetings though. |
| 5/19/2025 |
104 |
Orientation |
10 |
CJ is great |
Everything was wonderful and smooth |
| 5/9/2025 |
96 |
Orientation |
10 |
CJ is amazing and very detail oriented |
None |
| 5/9/2025 |
103 |
Orientation |
9 |
Erica, Chad, Mike, Chris, and Craig had great communication |
No last minute changes on stairs and window delays |
| 5/6/2025 |
97 |
Orientation |
10 |
Everyone was great |
None |
| 5/6/2025 |
99 |
Orientation |
10 |
CJ was great explaining the process |
Everything was excellent |
| 5/5/2025 |
191 |
Purchaser Frame Review |
9 |
It was efficient, informative, and organized. |
|
| 5/5/2025 |
94 |
Orientation |
10 |
Erika, Mike, CJ. Would purchase again without Hesitance |
All great |
| 5/1/2025 |
93 |
Orientation |
10 |
Very thorough and helpful with the full process. CJ, AJ, Bill, Ken, Katie. |
Everything was perfect! |
| 4/30/2025 |
101 |
Orientation |
10 |
Anthony, Mike, Aaron |
NA |
| 4/28/2025 |
98 |
Orientation |
10 |
Great communication, quick response time |
NA |
| 4/23/2025 |
110 |
Purchaser Frame Review |
10 |
Professionalism- easy to work with |
None |
| 4/21/2025 |
121 |
Purchaser Design Conducted / Submitted |
10 |
The design team of Mike and Melissa made my appointment so enjoyable. They were very prepared, I loved all their design suggestions and they are great communicators. They are both very professional but make the long appointments fun and exciting. |
I would definitely recommend you. I would have more included options. |
| 4/18/2025 |
105 |
Orientation |
10 |
CJ |
Everything was great |
| 4/16/2025 |
75 |
30d Walk |
10 |
So far everything has gone smoothly |
|