Stats | Heatmap
June Lake
79 Promoters
18 Neutrals
2 Detractors

77.8% RFI

Reported Over Last 365 Days

 

Promoters | Neutrals | Detractors
Date Lot Task RFI Reason Improvement
8/10/2026 240 Purchaser Frame Review 10 The frame review process started on time and was conducted by the builder on a flow that allowed us to clear all doubts and take important decisions as well as identifying some points that were missing to be executed as defined on the design appointment June Lake could provide for the future home owners a pre-frame review list so we could get acquainted of items to be reviewed beforehand.
8/4/2026 118 11m Walk 9 The communication and follow through of the warranty team really made us feel comfortable with our decision to build with Signature and recommend to our friends and family that are interested in moving to the area.
7/27/2026 142 11m Walk 10 Chris Hallen Hire more people like Chris Hallen.
7/16/2026 163 Orientation 10 Brooke, Melissa, Bill,CJ
7/16/2026 125 Orientation 10 CJ is awesome! So friendly and helpful. Mellissa Kent and Anthony Aldrich
7/16/2026 178 Orientation 10 CJ goes above and beyond! Nope! Thx!
7/16/2026 179 Orientation 10 Yes
7/16/2026 174 Orientation 10
7/16/2026 124 Orientation 10 CJ gave us great tips on everyday items that make this move smooth. Aaron is fantastic, friendly, and on top of everything
7/16/2026 183 Orientation 10 Yes, CJ No
7/6/2026 239 Purchaser Design Conducted / Submitted 10 Mike is great to work with. Good eye for design and color - great suggestions without being pushy. NA
6/18/2026 141 11m Walk 9 It is lovely and enjoying the neighbors Not have as many renters. They do not keep up their property like owners who live here and it is totally unfair for us to pay so much for our homes and live next door to someone who does not care.
6/16/2026 126 Orientation 10 CJ and Aaron were awesome Paint quality and trim were only big issues
6/11/2026 97 11m Walk 10 I feel everyone has been wonderful especially Chris with warranty The e grading jn the yards to make sure water does not sit
5/28/2026 147 30d Walk 10 Quality of build Follow up on issues after closing is perfect Property Management company (Ghertner) is over the top. I appreciate an HOA management company but this outfit is too much
5/18/2026 105 11m Walk 10 Love the quality Nothing
5/11/2026 176 Purchaser Frame Review 10 Seems like the quality of the material is very good. Everything is going well, i don’t have any issues
5/4/2026 240 Purchaser Design Conducted / Submitted 10 Professionalism, expertise and practicality. if Signature is concerned about copyrights on the house floor plans with the dimensions, please, do ask the buyers to sign for a NDA (non-disclosure agreement) instead of omitting the dimensions. this part was really frustrating as we as buyers need to have an accurate perspective of rooms size et all.
4/29/2026 196 Purchaser Design Conducted / Submitted 10 The team is amazing and they work with the buyer. Giving a buyer adequate time for decision making
4/23/2026 198 Purchaser Frame Review 10 We appreciated the thoroughness of the review. The builder and our designer Mike clearly showcased and explained key areas in the walkthrough and were able to answer our questions onsite. Since we are out of state, our agent and home inspector attended in person. There were very minor adjustments and they were addressed in a timely manner. Just keep doing what you're doing. Through each step, we continue to be impressed by Signature's commitment to consistency and follow through. Integrity and transparency matters to us.
3/27/2026 147 Orientation 10 CJ and Brook rock! No
3/26/2026 124 Purchaser Frame Review 9
3/25/2026 125 Purchaser Frame Review 10 Professionalism and quality.
3/20/2026 75 11m Walk 10
3/9/2026 89 11m Walk 10 Great house and great team. Erica, Mike, Aaron, and Chris all wonderful. Not much, you do everything well and the contact you keep with the customers over the first year is really wonderful
3/4/2026 176 Purchaser Design Conducted / Submitted 10 Our experience with Melissa was great, we went through everything with her, we are very happy!
2/18/2026 132 30d Walk 10 The quality of the build and the service from signature homes especially Katie Bates and Chris Hallen. Keeping the roads and sidewalks clean during construction
2/17/2026 172 Orientation 10 All that we have dealt with have been great!
2/17/2026 123 Orientation 10 CJ was great!Katie, Mike, and Chris were equally wonderful!
2/16/2026 155 30d Walk 9 Neighborhood location and communities featuresamenities Better quality features (cabinets, flooring, etc).
2/9/2026 69 11m Walk 10 We have found the whole team at Signature continues to answer questions and concerns. Our yearly warranty identified a couple of things that needed addressing and those are being handled. We already do, but continuing to improve the finishes and floor plans will continue to improve Signature's reputation.
2/5/2026 198 Purchaser Design Conducted / Submitted 9 Good communication, knowledgeable, expectations were clear going in, was able to provide answers to follow-up questions in a timely manner. Design catalog: flooring in lieu of carpet could be clearer. Pricing metric was confusing.
2/3/2026 136 30d Walk 10 All requestsneeds met.
1/20/2026 179 Purchaser Design Conducted / Submitted 10 Mike Long contributed so much during the design conversations! Our previous home building experiences left that completely on us or an external designer. The input from Mike significantly reduced the stress as we navigated all the decisions. I already recommend Signature Homes based on these early experiences. One nuance that would have helped my experience is enabling me to perform more cost calculations ahead of the design appointment. I am probably outside the norm, but it would have been nice to have the area numbers for common calculations. Like backsplash, primary bed, etc.
1/13/2026 164 Orientation 10 Great job CJ and Bill!!
1/12/2026 135 30d Walk 10 From start to finish, a flawless experience Nothing.
12/29/2025 133 30d Walk 10 Total experience start to finish was fun and seamless! Whole team cares…we could feel that big time! Nope! All was great!
12/17/2025 155 Orientation 10 All Good! None
12/15/2025 185 Orientation 10 Everyone 5star!
12/15/2025 128 Orientation 10 Everyone has been wonderful in the process No
12/15/2025 122 Orientation 10 Mike has been so helpful during the building process No
12/15/2025 117 Orientation 10 CJ, Katie, Mike, literally everyone I have worked with No, it has been seamless and a pleasure to work with everyone involved
12/15/2025 159 Orientation 10 Extra professional! Driven to satisfy the customer , we are very pleased It’s been perfect and we’ve enjoyed the process!
12/10/2025 134 30d Walk 10 Beautiful home design and great service We still don’t have a formal entrance to our neighborhood so it feels very random.
11/24/2025 153 30d Walk 10
11/17/2025 149 Orientation 10 None
11/14/2025 129 Orientation 10 CJ and Chris have been top 2 Communication before CJ
11/13/2025 156 Orientation 10 CJ, AJ,DJ, all fabulous!
11/13/2025 133 Orientation 10 Everyone! Y’all did a great job! Friendly and thorough! We’re first time homebuyers and this was a fantastic experience! We’ve talked to friends who have built with other builders and we didn’t have anything close to the experiences they’ve had! Only great things for us to see!
11/13/2025 135 Orientation 10 Katie, Mike Long, and Zach- Craig was so attentive. Awesome staff! Nothing, flawless experience
11/10/2025 123 Purchaser Frame Review 10 The frame review went very well. Polite, courteous and very informative. They were glad to answer questions I had.
10/28/2025 157 Orientation 10 Katie rocks! The whole team has been fantastic! We are very happy! Great experience!
10/27/2025 113 30d Walk 10 Very pleased with the buying experience. I thought signature was very organized and efficient, and they turned over a good product.
10/27/2025 124 Purchaser Design Conducted / Submitted 9 Pretty flawless throughout, but if I give a 10 there is no room for improvement. I am slightly disappointed that our selections for the outside were limited based on our home location.
10/27/2025 131 Orientation 10 CJ made us feel so comfortable, was so thorough, and never made us feel rushed. We enjoyed every aspect of working with him. We would recommend CJ to anyone and couldn’t be more pleased. Truly, he was so kind and friendly
10/27/2025 151 Orientation 10 Great details, CJ is polite and friendly
10/23/2025 29 11m Walk 9 Everything has been great... the only thing that I was disappointed in was that the tree in my front yard died. I told them when I moved in within the first few days that the tree did not look like it was going to make it and I was told it would. When I realized it was indeed dead - I did a Warranty request. I know you do not warrant landscaping but it was dying when they put it in. Replace the tree! :)
10/16/2025 43 11m Walk 10 Excellent communication through the entire process. Haven’t had any major issues with anything There really isn’t anything
10/16/2025 139 Orientation 10 Katie Bates, she is the absolute best! Great communicator and goes above and beyond! CJ was also very helpful! No
10/14/2025 158 Purchaser Frame Review 10
10/10/2025 46 11m Walk 9 Quality work, great staff that aims to please, great floor plan! No real complaints. There was one issue that was never figured out regarding our fridge and the outlet behind it not working. No one was able to fix the issue and it that doesn't seem reasonable to us. Other than that, I can't think of anything about our experience that could be improved.
10/10/2025 186 Orientation 10 Katie, Craig, and CJ You are amazing!
10/10/2025 130 Orientation 10 CJ was very personable and efficient. He elevated the overall experience significantly.
10/8/2025 134 Orientation 10 Everyone in the process was fantastic None, everything was great!
10/8/2025 140 Orientation 10 CJ was great and extremely thorough, much appreciated!! Super excited to be here. We are looking forward to being a part of the community and the partnership with Signature.
9/30/2025 191 30d Walk 10 The quality of experience we’ve had with the building process to the quality of the home once it was finished. The landscaping has been the one thing that has been difficult. Dead sod due to the extreme dry heat.
9/29/2025 47 11m Walk 10 Love the style of my home and had a great overall build experience with Signature. I’d prefer less landscaping planted in front of each home and along the sidewalks. I feel it’s overdone. Sometimes less is more!
9/25/2025 153 Orientation 10 Aaron, thank you for everything! KatieMike are life savers
9/25/2025 121 Orientation 10 SUPERIOR!! (Everything and Everyone) I love these people and this company!
9/24/2025 27 11m Walk 9 Anthony was great on the sales side and the design process was easy. Only issue we have had and didn’t really get a resolution for was our side yard. I would recommend already. Maybe the only flexibility I would say for you guys would be to add a bigger fridge to the kitchen
9/22/2025 123 Purchaser Design Conducted / Submitted 10
9/15/2025 12 Orientation 10 CJ was incredibly helpful! Professional and approachable! CJ, Katie, Craig- 1010! Exceptional service, we are thankful for the excellent communication and gorgeous home. Thank you!
9/15/2025 148 Orientation 10 All very professional and courteous. Communication was exceptional No, very pleased. We made the right decision and enjoyed CJ and Bill with all decisions and availability.
9/15/2025 180 Orientation 10 Bill, very nice! Both Chris’- very nice!
9/2/2025 132 Purchaser Frame Review 10 Katie Bates has been an absolute pleasure to work with. Her attention to detail is extraordinary and has been so helpful during the building of our dream home.
9/2/2025 53 11m Walk 10 Signature has been easy to work with. Our home seems to be solidly constructed and I really like the layout and design. Can't think of anything.
8/25/2025 128 Purchaser Frame Review 10 The knowledge and patience Zach had with us. Very calming presence. Not sure as of yet.
8/25/2025 142 30d Walk 9
8/25/2025 119 Orientation 10 Yes NA