Stats | Heatmap

Primrose

 

64 Promoters
17 Neutrals
2 Detractors

74.7%
RFI

 

Reported Over Last 365 Days

 

Promoters | Neutrals | Detractors
Date Lot Task RFI Reason Improvement
10/8/2025 5634 Purchaser Design Conducted / Submitted 10 Team was extremely helpful on a few discussions I was not sure about and they helped in making the correct one. None
10/2/2025 5482 Orientation 10 Yes we would recommend Signature! Jim did a great job with building our home and Zach was great for the walk throughs and finishing! Also Nancy and Tammy were very helpful as well! The process was very smooth!
10/2/2025 5483 Orientation 10 Yes absolutely we would recommend Signature! Shout outs to Nancy Hale and Ashley Stork they were great! Shout outs to Tim also he was very helpful and responsive! Maybe a few things I would recommend. If you could ask later.
10/2/2025 5416 Orientation 9 Yes I would recommend Signature! Design book was great help! Ensure photos in book represent products to best extent. Tammy Wales was professional creative and quick to respond! John Hale was responsive! Zach very through! DesIgn suggestions - Relocate sprinkler back flow preventer, piping - move to corner of garage. Conflict cabinet drawings that show under counter lights with electrical drawings. They do not show one.
9/24/2025 5612 Purchaser Frame Review 10 All the work done was professional. The builder seems to be doing a good job so I have no recommendations at this time.
9/24/2025 5442 30d Walk 10 Like the diversity of home plans, community amenities and overall build quality of homes. In Everlee, it is a constant struggle to avoid muddy roads and overall construction activity. I am fine with everything and understand. However, more emphasis needs to be placed on having the contractor(s) keeping the road clean. There is a constant struggle to kerp your car clean and then frive on roads that are wet with an over abundance of dirt on them. Roads shoild be cleaned every day....not every road, but areas where the truck traffic has made a mess.
9/18/2025 5425 Orientation 10 Yes I would recommend Signature! Shout outs to everyone we met along the way! Sarah, Tammy, Ashely, Tim and Zach! We are impressed with all aspects!
9/18/2025 5461 Orientation 10 Yes we would recommend Signature! Shout outs to Sarah, Jim, and Branden. They have been great! I would recommend a prompter response to inquires during the build process.
9/18/2025 5407 Orientation 10 Yes I would recommend Signature! Shout outs to Sarah, Zach, Bear, Nancy, John and Tyler! It was a pleasure working with all level of employees! I would highly recommend Signature to friends and family!
9/18/2025 5424 Orientation 10 Certainly I would recommend Signature! Shout outs to Nancy, Tammy, Jim, and Zach! Everyone we've met and dealt with! I wouldnt change a thing everything has been fantastic!
9/18/2025 5423 Orientation 10 Definitely I would recommend Signature! Shout outs to Tammy Wales, Nancy Hale, Jim Black and Branden Nibblettt! No I wouldnt change a thing! Tammy kept me sane. She was phenomenal helping me pick out everything!
9/15/2025 5616 Purchaser Frame Review 10 Punctuality, courteous , polite, answered all my questions most importantly willingness to meet my needs and expectations
9/10/2025 5408 30d Walk 10 Quality of workmanship and efficiency of time table. Every was professional and assesible when we have questions. Making sure of no damage to property by construction crew. We realize it's a work in progress. However, workers have ran over our drain and sod several times.
9/4/2025 5420 Orientation 10 The whole process was outstanding! Shout outs to - First names - Zach , Paula, Jim, Sarah, Rachel and Ashley! No, Nothing else could have been done any better! The monthly social gatherings were great!
9/2/2025 5480 Purchaser Frame Review 10 Quality and interactive experience Ive had with staff, workers, and buildings.
9/2/2025 5445 30d Walk 10
8/27/2025 5427 Orientation 10 Yes we would recommend Signature! All worked above and beyond! A huge shout out! May your business be blessed! We wouldnt change a thing! Thanks to all from bottom to top! Jean & Adeu!
8/25/2025 5642 Purchaser Design Conducted / Submitted 10 Ashley was awesome. Her assistance and guidance impressed us. I cant think of anything. From Sarah Turner to Ashley, service and customer focus has been great.
8/18/2025 5632 Purchaser Design Conducted / Submitted 10 The ladies are great listeners. They and super helpful with suggestions and keep the process moving. They have great ideas and make the time productive and fun. It is a lot to do in one appointment - but I am sure if multiple (2) it would slow down the process considerably.
8/18/2025 5406 Orientation 10 Yes I would recommend Signature! Made the walk through feel very personable! Very informative! I wouldnt change a thing!
8/13/2025 5457 Purchaser Frame Review 9
8/13/2025 5435 30d Walk 9 The ability to make choices and a quality product.
8/4/2025 5412 Purchaser Design Conducted / Submitted 9 Ashley was very knowledgeable and easy to work with. We would have liked to extend 2 of our garage bays and not the 3rd but was told that wasnt possible. We couldnt understand why other than it was just not done.
8/4/2025 5485 Purchaser Frame Review 9 Excellent and very thorough review of the frame construction. Tim and Tammy were outstanding, noting any comments and addressing any concerns I had. 1010 on their support. We were very surprised at the quality of the lumber used. This is the fourth home we have built. The lumber used by Signature was far inferior than our other builders (Ryan, Custom, Toll Brothers). I would estimate sub standard grade #3 boards for up to 15 percent plus of the home. Some Utility Grade was also used but was reinforced with an adjacent board. This is poor lumber selection causing additional time to build and a poor appearance to the customer at the review. The build process seems very efficient and the home is generally clean at the end of the day.
8/1/2025 5434 Orientation 10 Yes I would recommend Signature! Shout outs to Tammy, Jim, and Zach! They were awesome! Readily available and knowledgeable! We wouldnt change a thing! It was so easy!
7/25/2025 5442 Orientation 10 Yes we would recommend Signature! Shout outs to Nancy and Zach! Nothing else could have been done any better!
7/25/2025 5432 Orientation 10 Yes we would recommend Signature! Everyone in every step of this process has been so wonderful and helpful! Shout outs to Nancy, Tammy, Bear and Zach! Everything is great! Thank you!
7/25/2025 5444 Orientation 10 Yes we would recommend Signature! Nancy Hale was great to work with! Branden did a great job with orientation! Signature Homes kept to schedule all the way through! Bravo! Professionalism through and through - keep this up!
7/21/2025 5651 Purchaser Design Conducted / Submitted 10 For us, the process was easy and stress free. Put an index in the design book. I put post-it notes on pages so I could easily turn to kitchen, primary bath, floors, etc.
7/21/2025 5408 Orientation 10 Yes, definitely we would recommend Signature! Shout outs to Sarah, Ashley, Zach, Rachel, Tim, Debbie, Tammy, Nancy, Dwight and Peyton! No we wouldnt change a thing! It was a perfect process!
7/21/2025 5422 Orientation 9 Yes we would recommend Signature! Sarah Turner was great! Can't think of anything that Signature could do better! Everyone was great to work with!
7/21/2025 5426 Orientation 10 Yes I would recommend Signature! Shout outs to Sarah, Tammy, Bear and Branden!
7/8/2025 5445 Orientation 10 Most definitely I would recommend Signature! All the people were exceptionally nice from day one! This has been a great experience! I wouldnt change a thing!
7/8/2025 5429 Orientation 9 Yes we would recommend Signature! Shout outs to Sarah Turner! Talked to Tammy all the time but would have liked more access to the builder.
6/30/2025 5631 Purchaser Design Conducted / Submitted 9 Very easy to pick from a menu of choices. Ashley and Katie were very helpful. Samples of all lighting sources were not available. Harder to choose than other options
6/25/2025 5424 Purchaser Frame Review 10 Professionalism throughout the whole process. None.
6/25/2025 5413 Purchaser Design Conducted / Submitted 9 Ashley was very organized and helpful. I would suggest that two appointments be made with the designer. Its impossible to make so many decisions in a four hour time slot. You begin to feel overwhelmed.
6/23/2025 5420 Purchaser Frame Review 10 Very informative and gave good suggestions.
6/18/2025 5431 Orientation 9 Yes we would recommend Signature! Shout outs to Nancy Hale, Bear and Zach! I would recommend better communication during construction!
6/8/2025 5485 Purchaser Design Conducted / Submitted 10 Continuity of communication and customer care in the design selection process. Improved contact and communication on the process post signature and design process payment. There has been no contact since this event.
6/3/2025 5446 Orientation 9 Yes I would recommend Signature! Shout outs to Sarah and the build team was responsive! Some design struggles and communication wasnt always consistent. Bi-weekly calls did not happen, but we did communicate with text and emails.
5/20/2025 5102 Orientation 9 Yes I would recommend Signature! Shout outs to Branden, Nancy and Tyler! I would recommend better communication when builder was planning upstairs changes that didnt have drawings to builder, designer, ETC.
5/19/2025 5405 Purchaser Frame Review 9
5/8/2025 5426 Purchaser Frame Review 10 My project manager was very polite, professional and took the time to talk to me and answered all my questions and changes.
5/5/2025 5422 Purchaser Frame Review 10
4/30/2025 5404 Purchaser Frame Review 10 Everything exceeded my expectations NA
4/30/2025 5450 Orientation 10 Yes I would recommend Signature! Shout outs to Nancy Hale and Zach! They are awesome to work with! All good!
4/28/2025 5444 Purchaser Frame Review 9 Everyone with whom we've worked who are associated with Signature Homes have been professional, knowledgeable, and approachable. There was always someone to ask. Keep doing what you're doing.
4/21/2025 5416 Purchaser Design Conducted / Submitted 10 Tammy was so professional and helpful in decisions. NA
4/21/2025 5428 Purchaser Frame Review 9 Since we were out of the country, we appreciated Ashley and Tim taking into account the time difference and doing the frame review via FaceTime. Nothing I can think of.
4/16/2025 5448 30d Walk 10 We feel our home is a quality home built to the highest standards. The entire sales team was so helpful and all steps of the home buying and building process was communicated very well. Can't think of anything to improve.
4/15/2025 5420 Purchaser Design Conducted / Submitted 10 Tammy was very helpful and we feel like we are getting the house just the way we wanted it.
3/24/2025 5407 Purchaser Design Conducted / Submitted 10
3/12/2025 5435 Purchaser Frame Review 10
3/10/2025 5434 Purchaser Design Conducted / Submitted 10 Expertise and patience of designer was appreciated. She also negotiated some costs on our behalf. The price listing of the model home we desired appeared to be misleading once we got the designer books and pricing for our new construction.
3/3/2025 5437 Orientation 10 Yes we would recommend Signature! This is our second house built by Signature! Everybody from sales to walkthrough was great! We did not have any issues!
3/3/2025 5447 Orientation 10 Yes we would recommend Signature! Shout outs to Tammy, Zach, Nancy, all great! Recommend lowering the dining room light to proper height!
3/3/2025 5441 Orientation 9 Yes, Yes I would recommend Signature! Everybody is very friendly and competent!
2/25/2025 5426 Purchaser Design Conducted / Submitted 10 It has been 30 years since I built a home and a lot has changed. Tammy was so very nice and helpful. She helped me make my decisions based on what I wanted.
2/20/2025 5449 Orientation 10 Yes I would recommend Signature! Everyone has been outstanding and very helpful!
2/17/2025 5448 Orientation 10 Yes I would recommend Signature! Everyone was wonderful and helpful! Shout outs to Nancy, Sarah, Tammy and Zach! A+++ team! All wonderful people!
2/12/2025 5422 Purchaser Design Conducted / Submitted 10 Tammy was well prepared and made excellent suggestions and was able to answer all of our questions.
1/27/2025 5428 Purchaser Design Conducted / Submitted 9
12/30/2024 5435 Purchaser Design Conducted / Submitted 10 So far, very happy with interactions with all staff associates who have been very knowledgeable, friendly, and helpful. Make sure information regarding exterior paint options versus builder determinations are understood.