| 10/5/2026 |
4 |
11m Walk |
9 |
Satisfaction with our home and the Signature employees |
We’ve already recommended you.. in fact we are under contract for a second home in Everlee |
| 9/30/2026 |
227 |
Orientation |
10 |
Shoutouts: Chris B, Christina, Chad, Hannah |
Keep it going it was great! |
| 9/25/2026 |
223 |
Orientation |
10 |
Shoutouts: Josh A. and Chris B. |
|
| 9/23/2026 |
224 |
Orientation |
9 |
Anthony was super helpful throughout the whole process! We really enjoyed working with him. |
Better note taking and confirming what was called out during design appointment to ensure everything reflects as chosen, specifically rooms. |
| 7/30/2026 |
6 |
Orientation |
9 |
Chris B. and CJ were really good and patient while explaining all the issues. |
The landscaping process could have been better. Give some options. |
| 7/30/2026 |
41 |
Orientation |
10 |
Hannah, Austin, Anthony were all phenomenal!!
Chris B helped with a lot of last minute details. |
|
| 7/21/2026 |
7 |
Orientation |
10 |
Shoutouts: Adrian and Hannah |
|
| 7/12/2026 |
224 |
Purchaser Frame Review |
10 |
A really great design studio experience, friendly walkthrough, quality options and home plans, etc. |
Ensure website has all floor plans available for full customization to make designing home easier. |
| 7/11/2026 |
207 |
Purchaser Design Conducted / Submitted |
9 |
Process is transparent, efficient with ample time for completing. |
While the online visualizer was helpful, the lighting selection process could be improved by updating or aligning the catalogs with the online visualizer and providing recommendations for volume ceilings exceeding 12'. |
| 6/30/2026 |
8 |
Orientation |
10 |
Shoutouts: CJ, DJ, Hannah, Anthony, Austin |
We really wanted incandescent lights. A little disappointed this wasn’t an option. |
| 6/22/2026 |
226 |
Purchaser Frame Review |
10 |
Austin, Hannah and Erin are all great to work. I |
|
| 6/6/2026 |
91 |
30d Walk |
9 |
The whole experience of buying to designing the house to delivery was just amazing. People like Christina, Hanna and Austin are amazing people to work with. They provided exceptional customer service and made the whole experience very special. |
We raised several issues during the final walkthrough and were assured that they would be addressed; however, many of them remain unresolved.
For example, I reported a dead tree and several dead patches of sod to CJ before closing, but these issues have still not been taken care of. The paint on the exterior doors appears to be of poor quality, as it scratches off easily, even with a fingernail. I also highlighted areas of floor bulging before closing, and those concerns have yet to be be resolved.
Additionally, I pointed out that the attic access pole was missing, and we still have not received it. We are also experiencing an issue with a faucet. While the plumbing company responded promptly, it has now been 20 days and we still have not received an estimated timeline for the repair.
Overall, the quality of our Signature home is exceptional, and we are pleased with the home itself. However, the handling and resolution of these outstanding items could certainly be improved. |
| 6/4/2026 |
177 |
Purchaser Design Conducted / Submitted |
10 |
Great efficient process! |
More plumbing options. For example, soft close toilet seats. |
| 6/1/2026 |
10 |
11m Walk |
10 |
Great staff, super responsive and helpful. |
Allow more customization of the homes |
| 3/30/2026 |
128 |
Purchaser Design Conducted / Submitted |
10 |
Everything was efficient and well done. The team was very responsive and helpful. |
more around expansion of the appliance packages, allowing more options. Also more accent paint areas included in the base price would be nice. |
| 3/5/2026 |
223 |
Purchaser Design Conducted / Submitted |
10 |
Very detail oriented, easy to work with and quick communication. |
Only wish that we went through each floor plan all at once, as opposed to bedroom to bedroom, bathroom to bathroom. |
| 3/2/2026 |
226 |
Purchaser Design Conducted / Submitted |
9 |
|
Maybe take a break for lunch it's a busy day |
| 3/2/2026 |
95 |
Orientation |
10 |
Everyone involved was great |
Design should be recorded |
| 1/20/2026 |
32 |
30d Walk |
9 |
We believe you build beautiful well-built homes and have a good warranty program. |
Quicker response to some warranty issues (it took almost a month to get a broken window replaced). Jessica has been great to work with and we appreciate her follow-through. |
| 12/30/2025 |
91 |
Purchaser Frame Review |
10 |
Overall experience has been excellent. Our sales experience with Christina to our design and development experience with Hannah and Austin has been excellent. |
I feel that there was little but lacking in low voltage work done by Flex and the design created by them. |
| 12/30/2025 |
15 |
Orientation |
10 |
Everyone has been absolutely amazing! We have loved working with Christina, Anthony, Hannah, Adrian, and CJ |
No, everything has been amazing! |
| 12/29/2025 |
25 |
30d Walk |
10 |
I love Signatures homes they are beautiful. |
Upgrading the bedroom closets to wood shelves with a metal rod. |
| 12/23/2025 |
42 |
Orientation |
10 |
We would be happy to serve as a reference if that would help you all. Thank you to Christina for guidance in sales, Hannah for professionalism in design, Austin for patience and thoroughness in build, and Chris B for attention to detail in QA |
Will have to think, no intent to nitpick |
| 12/18/2025 |
35 |
Orientation |
10 |
Adrian is awesome!!! |
|
| 12/17/2025 |
39 |
Orientation |
10 |
Shoutouts to Anthony, Austin, Hannah, and Chris B. for helping us throughout the process. |
We are satisfied with the outcome except the garage flooring. The floors are pretty bad with a lot of cracks. |
| 12/15/2025 |
38 |
Orientation |
10 |
We have been very pleased with the entire process from sale to close. Chad, CJ, Hannah, Christina, great job everyone! |
Job well done |
| 12/15/2025 |
30 |
Orientation |
10 |
Mantle re-paint made wife happy |
Everything was smooth |
| 12/11/2025 |
36 |
Orientation |
10 |
Shoutouts: Everyone!! Chris B, Christina, Anthony, Hannah, Adrian, and anyone else we talked to and worked with. 1010 in patience, knowledge, and more! |
None at all. We had a great experience! |
| 12/3/2025 |
29 |
30d Walk |
10 |
|
|
| 11/21/2025 |
13 |
Orientation |
9 |
|
More attention to set on stairs and railings |
| 11/13/2025 |
28 |
Orientation |
10 |
Hannah,CJ, and Chad. Thank you for everything. And Anthony! |
Finish roof 100% before any drywall or insulation goes in |
| 11/13/2025 |
26 |
Orientation |
10 |
CJ was very thorough and flagged items that were missed. Great experience! |
No |
| 11/12/2025 |
93 |
Purchaser Frame Review |
10 |
I have no complaints so far |
So far so good |
| 11/5/2025 |
14 |
30d Walk |
10 |
This was our first experience with a new build home and it has been amazing!! Everyone has been so quick to figure out problems! |
So the only thing which isn’t really on (signature homes I don't think) is the security guards you pick need to be kind and thinking of the home owner. There is one security guard that has been a hassle and bothering our guests and pestering where we park early in the mornings. It has been the only bad experience we have had! |
| 10/24/2025 |
21 |
Orientation |
10 |
We would like to shout out Anthony Aldridge, Hannah, Adrian, & CJ for their tremendous work to get the job done catering all of our needs. They all went far and beyond. Kudos to each one of you!!! |
If there is one thing that you could have done better, is to have more time during blue-tape walkthrough. 90min -120min does not seem sufficient to identify and blue tape record any observations. |